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Cofense Case Study

“The Hicomply team did not meet my expectations. They exceeded them”

Geraint Williams, Cofense Vice President of Information Technology

Cofense is an international technology company with a strong reputation for securing enterprise email systems. Cofense offers a combination of industry-leading security awareness training and threat detection and response solutions.

As a business with expertise in both technology and tackling cyberthreats, Cofense found a like-minded partner in Hicomply.

The review

“I found Hicomply online after looking for a solution to help us manage our standard more effectively.

“The product is the best I have used. We can perform all our GAP analysis, policy controls, risk assessment, SOA and evidence collection using the platform. It really makes our lives easier for everyone involved here at Cofense.”

Why does your organisation need ISO 27001?

“At Cofense, being an ISO27001 certified organisation demonstrates to our customers, partners and shareholders that we have taken measures to protect our informational assets. It also help give us peace of mind that we are operating security and employing the best standards.”

How did you manage ISO 27001 previously?

“We did not have a platform like HiComply to help us manage and orchestrate our ISMS. Previously we conducted the standard using a combination of messy and cumbersome excel and word documents.”

Why did you choose Hicomply?

“The communication before we procured was fast, friendly, and efficient. The platform provided everything we needed to help us govern and maintain our standard from one place.

“It really helps us get audit ready and provides us with a lot of peace of mind that we are not missing gaps.”

How have you found the customer service you have received?

“I was not expecting the level of support we received from Hicomply. Their customer success teams are very friendly, knowledgeable and always on hand to assist, no matter what the time of day. Their customer success teams are the best in the industry.

“We commonly see customer support at rock bottom these days. Hicomply are an exception. Keep this up!”

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