SOC 2 Overview

Protect your organisation’s data with SOC 2—the trusted standard for managing customer data security and privacy in the cloud.

Why is SOC 2 Important?

SOC 2 is critical for organisations handling customer data, especially in industries where trust and security are paramount. It ensures that organisations have the appropriate processes, controls, and safeguards in place to protect sensitive information, reducing the risk of data breaches, operational disruptions, and potential legal consequences.

Data Protection is Prioritised

SOC 2 requires stringent controls around how data is stored, accessed, and processed, ensuring sensitive information is secure.

Operational Risks are Managed

SOC 2-compliant organisations must continually monitor and assess risks to prevent unauthorised access, system failures, and data corruption.

Client Trust is Built

Clients and partners trust SOC 2-compliant organisations more, knowing that their data is handled in a secure, transparent, and compliant manner.

What are SOC 2 Certification Requirements?

SOC 2 certification requirements focus on establishing and maintaining robust controls aligned with the five Trust Service Criteria: security, availability, processing integrity, confidentiality, and privacy.

What Are the Benefits of SOC 2?

SOC 2 compliance brings a range of benefits that enhance both organisational security and business opportunities.

Strengthened Security and Risk Management

Grow your privacy compliance program alongside your business. Hicomply makes it easy to adapt to increased data volumes, people, and evolving regulatory landscapes.

Regulatory Alignment

Grow your privacy compliance program alongside your business. Hicomply makes it easy to adapt to increased data volumes, people, and evolving regulatory landscapes.

Customer Trust and Retention

Keep customer data safe and sound while reducing the risk of costly data breaches.

Regulatory Alignment

Competitive Advantage: For companies providing cloud-based services, SOC 2 certification can be a market differentiator, showing clients that the organisation takes data security seriously.

Reduced Cost of Security Incidents

By proactively implementing SOC 2 controls, organisations can lower the financial impact of data breaches, downtime, and reputation damage.

Connect, Collect, and Automate SOC 2

Explore Hicomply—the all-in-one ISMS platform with 300+ integrations to power up your compliance.

Practical Applications & Workflow Simplified

Hicomply’s ISMS solutions help you obtain, maintain and manage all your information security certifications. 90% of the work is already done for you.

What is the difference between SOC 1 and SOC 2?
  • SOC 1 focuses on internal controls over financial reporting. It's primarily used by service organisations that provide services that impact a client's financial statements.  
  • SOC 2 focuses on security, availability, processing integrity, confidentiality, and privacy. It's more relevant for organisations that handle sensitive customer data.
What is a SOC 2 Type I vs. SOC 2 Type II report?
  • SOC 2 Type I report assesses the suitability of the design of controls at a specific point in time. It's like a snapshot of your security posture.  
  • SOC 2 Type II report assesses the suitability of the design and operating effectiveness of controls over a specific period. It's a more comprehensive evaluation of your security practices.  

Learn the difference between SOC 2 Type I and Type II

How long does it take to achieve SOC 2 compliance?

The time it takes to achieve SOC 2 compliance varies depending on the size and complexity of your organisation. However, it typically takes several months. Key factors include:

  • Existing security posture: If you have strong security controls in place, it might take less time.
  • Scope of the audit: The number of systems and processes included in the audit will impact the timeline.
  • Experience of your service organisation: A skilled service organisation can help streamline the process.
Who needs SOC 2 compliance?

Organisations that handle sensitive customer data, especially those in highly regulated industries like healthcare and finance, are often required to obtain SOC 2 compliance. This includes:  

  • Cloud service providers
  • Software-as-a-service (SaaS) providers  
  • Payment processors  
  • Data centers
What is included in a SOC 2 report?

A SOC 2 report includes:

  • Management's description of the service organisation's system and controls.
  • Service auditor's description of the testing of controls.
  • Service auditor's opinion on the suitability of the design and operating effectiveness of controls.
What is continuous monitoring in SOC 2 compliance?

Continuous monitoring involves ongoing assessment and improvement of security controls. It helps organisations maintain compliance and identify potential security risks proactively. Key aspects include:  

  • Regular vulnerability assessments and penetration testing
  • Security incident and event monitoring
  • Ongoing employee training and awareness programs
What is the cost of SOC 2 compliance?

The cost of SOC 2 compliance varies depending on several factors, including:

  • Organisation size and complexity
  • Scope of the audit
  • Choice of service organisation
  • Level of internal resources required
How does SOC 2 compliance help businesses?

SOC 2 compliance offers several benefits for businesses:

  • Enhanced security posture: It helps organisations identify and mitigate security risks.  
  • Improved customer trust: It demonstrates a commitment to data security and privacy.
  • Increased market opportunities: Many clients require SOC 2 compliance from their service providers.  
  • Reduced risk of data breaches: Strong security controls can minimise the likelihood of data breaches.  
  • Regulatory compliance: It can help organisations meet regulatory requirements, especially in industries like healthcare and finance.  

By investing in SOC 2 compliance, organisations can protect their sensitive data, build trust with customers, and gain a competitive edge.

What tools can simplify SOC 2 compliance?

Compliance management software like Hicomply helps with:

  • Automating evidence collection.
  • Streamlining policy management.
  • Real-time compliance tracking.
How often do I need to renew SOC 2 compliance?

SOC 2 compliance is an ongoing process. Type II audits are conducted annually to ensure controls remain effective over time.

Can SOC 2 compliance be aligned with other frameworks?

Yes, SOC 2 often aligns with ISO 27001, PCI DSS, or GDPR. Using tools to map controls across frameworks can streamline compliance efforts.

Risk Management
Compliance Reporting
Policy Management
Incident Management
Audits and Assessments

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Risk Management
Compliance Reporting
Policy Management
Incident Management
Audits and Assessments