Front is a collaborative inbox software that allows teams to manage their communication channels (such as email, chat, social media, and SMS) in one place. It provides a shared inbox that enables teams to work together to manage incoming messages, assign tasks, and reply to customers.
Front also provides a variety of tools and features to help teams streamline their communication workflows. These include email templates, canned responses, and integrations with other tools such as CRM and project management software.
With Front, teams can collaborate in real-time and keep track of each other's progress, improving response times and ensuring that customers receive prompt and effective support.
Overall, Front aims to improve team collaboration and communication, enabling businesses to deliver efficient and effective customer support.