Everything you need to know
Security and customers first

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Hicomply feature Yearly saving
Automated scoping Easily scope your ISMS with the Hicomply platform
Asset register autogeneration A shorter learning curve for organisations and a simplified process
Risk assessment Autogenerate your risk register and risk treatment plan
Extended policy templates 90% of the essential are already written out of the box
Controls framework All controls are pre-loaded and already linked to the risks they mitigate
Task management Automate all actions, administration and setup time of your ISMS
Real time monitoring Understand status and progress across your ISMS with the Hicomply dashboard
Compliance & Training Your whole team, on the same page
Audit readiness Hicomply makes sure you have everything in place for your audit
Auditor access Give auditors a dedicated login to access and audit your ISM
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Help Scout

Ticketing & Helpdesk

Help Scout is a customer service software that provides businesses with tools to manage customer support requests across various communication channels. It enables teams to manage emails, chat, social media, phone, and more, all from a single platform.

With Help Scout, businesses can create a shared inbox for their customer support team to manage customer conversations, collaborate on replies, and track customer satisfaction. The platform also includes features like automation, canned responses, and knowledge base management to help teams respond quickly and consistently to customer inquiries.

In addition to its core customer support features, Help Scout offers customer feedback tools that allow businesses to measure customer satisfaction and gather insights on how to improve their customer service. The platform integrates with a wide range of business tools, such as CRM and e-commerce platforms, to provide a more comprehensive view of customer interactions.

Overall, Help Scout helps businesses provide better customer support experiences by streamlining customer communication, automating repetitive tasks, and providing actionable insights into customer feedback.