Kustomer is a customer relationship management (CRM) platform that helps businesses to manage their customer support and engagement. It provides a centralized platform for businesses to communicate with their customers through various channels like email, chat, social media, and phone.
Kustomer allows businesses to create a unified customer profile, track customer interactions, and provide personalized experiences to their customers. The platform uses artificial intelligence to help businesses to automate repetitive tasks, categorize customer inquiries, and suggest relevant responses.
Kustomer integrates with a wide range of business tools like Shopify, Magento, and Salesforce to provide a more comprehensive view of customer interactions. It also includes features like analytics and reporting to help businesses measure their customer engagement and optimize their customer support processes.
Overall, Kustomer is a flexible and customizable CRM platform that helps businesses to build strong customer relationships, improve their customer support, and increase customer satisfaction.