Re:amaze is a customer engagement and support platform that provides businesses with a centralised platform for managing customer communication across multiple channels. It allows businesses to engage with their customers through email, chat, social media, SMS, and more, and provides a unified inbox for managing all customer conversations.

Re:amaze includes features like automated responses, message templates, and workflow automation to help businesses streamline their customer support processes and improve response times. It also includes advanced analytics and reporting to help businesses track their customer support metrics and identify areas for improvement.

Re:amaze integrates with a wide range of business tools like Shopify, Magento, and Salesforce to provide a more comprehensive view of customer interactions. It also includes features like knowledge base management, feedback collection, and team collaboration to help businesses improve their customer engagement and satisfaction.

Overall, Re:amaze is a flexible and customisable customer engagement and support platform that helps businesses to manage their customer communication more efficiently, improve their customer support, and increase customer satisfaction.

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Risk Management

Compliance Reporting

Policy Management

Incident Management

Audits and Assessments

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Risk Management

Identify, assess, and mitigate security risks with an integrated risk register.Hicomply’s automated risk management software maps controls across ISO 27001, SOC 2, and NIST frameworks — helping teams track risk treatment plans, assign ownership, and monitor real-time compliance status.Build a resilient ISMS that reduces audit findings and demonstrates continuous improvement.

Compliance Reporting

Generate instant, audit-ready compliance reports across multiple frameworks — from ISO 27001 and SOC 2 to GDPR, DORA, and NHS DSPT.Automated evidence collection and built-in dashboards provide a single source of truth for your compliance posture, saving weeks of manual work during audits.

Policy Management

Centralise, version, and publish all your information security policies in one place.Hicomply automates approvals, reminders, and distribution, ensuring your ISMS documentation stays current and aligned with frameworks like ISO 42001 and NIST CSF.Say goodbye to outdated PDFs — manage policies dynamically and maintain full traceability.

Incident Management

Capture, investigate, and resolve security incidents with structured workflows and automated evidence trails.Hicomply integrates with ticketing tools like Jira, Zendesk, and Azure DevOps to streamline incident response and link findings to risk and control updates — a key step for SOC 2 Type II readiness.

Audits and Assessments

Simplify internal and external audit preparation with built-in audit templates and automated task assignments.
Hicomply’s audit management platform aligns with ISO 27001, ISO 9001, and ISO 14001, giving teams a clear overview of control effectiveness, audit evidence, and corrective actions — all from one dashboard.