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Hicomply feature Yearly saving
Automated scoping Easily scope your ISMS with the Hicomply platform
Asset register autogeneration A shorter learning curve for organisations and a simplified process
Risk assessment Autogenerate your risk register and risk treatment plan
Extended policy templates 90% of the essential are already written out of the box
Controls framework All controls are pre-loaded and already linked to the risks they mitigate
Task management Automate all actions, administration and setup time of your ISMS
Real time monitoring Understand status and progress across your ISMS with the Hicomply dashboard
Compliance & Training Your whole team, on the same page
Audit readiness Hicomply makes sure you have everything in place for your audit
Auditor access Give auditors a dedicated login to access and audit your ISM
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Zendesk

Ticketing & Helpdesk

Zendesk is a cloud-based customer service and engagement platform designed to help businesses improve their customer support operations. It is a platform that allows businesses to manage and support customer inquiries and interactions across multiple channels, including email, chat, social media, and phone.

Some of the key features of Zendesk include:

  1. Ticket management: Allows businesses to manage and track customer inquiries and issues in a centralized location.
  2. Multi-channel support: Provides a unified platform for businesses to manage customer interactions across multiple channels.
  3. Self-service support: Enables customers to find answers to common questions and issues through a self-service knowledge base.
  4. Collaboration and automation: Allows teams to collaborate on customer issues, automate routine tasks, and streamline workflows.
  5. Reporting and analytics: Provides insights into customer support performance and customer satisfaction through customizable reports and analytics.

Overall, Zendesk helps businesses to provide better customer support, improve customer satisfaction, and increase customer loyalty by providing a centralized platform for customer interactions and support.

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