Cookie notice: see how the cookie crumbles
Whoever thought the humble cookie would need a whole notice to itself! This notice talks about the cookies and similar tracking technologies that we use across the websites we operate and all the services we provide to you.
What cookies/tracking technologies do we use?
A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our websites. We, and some of our affiliates and third-party service providers, may use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).
We also use other tracking technologies like web beacons (sometimes called ‘tracking beacons’ or ‘clear gifs’) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.
Even though they’re not as exciting as the round, sugary and delicious variety, these types of cookies and tracking technologies are still important. They help us to do awesome things like operate our websites and services, enhance and customise your experience across our websites and services, perform analytics and deliver advertising and marketing that’s relevant to you.
There are also cookies set by third parties across our websites and services. Third-party cookies enable third-party features or functionality to be provided on or through our websites and services, such as advertising, interactive content and analytics. They also enable us to use advertising networks to manage our advertising on other websites.
Below is a list of cookies that we use on our websites and services. The types of cookies we use are always changing. Check back regularly to make sure you stay up to date. If you think we’ve missed a cookie, please let us know.
Google Analytics (Analytics)
We use Facebook as a medium to talk to customers and to measure the effectiveness of campaigns.
We use LinkedIn as a medium to talk to customers and to measure the effectiveness of campaigns.
We use Twitter as a medium to talk to customers and to measure the effectiveness of campaigns.
We use hotjar to measure and understand the user experience.
We use Zendesk to communicate with our customers and respond to support tickets.
We use Demodesk to collect customer information for product demonstrations.
Lead Forensics (Analytics)
We use Lead Forensics to collect customer information, measure and understand the user experience.
We use Ahrefs to measure and understand website visibility.
We use Hubspot to collect customer information for inbound marketing, sales, and customer service.
We use Stripe to collect customer information to process online payments
How can you control cookies?
You can accept or reject cookies by amending your web browser controls. Because they’re important, our websites and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject our cookies.
You can manage your cookie settings by following your browser’s instructions.
Here are some links that might be of assistance:
- Google Chrome
- Microsoft Internet Explorer
- Mozilla Firefox